Privacy Policy

Last Updated: October 26, 2023

At RupiyaX, we are committed to protecting the privacy and security of your personal and business information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and payout services. By accessing our platform, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that is necessary to provide our services and comply with regulatory requirements. This includes:

  • Business Information: Company name, registration details, GSTIN, PAN, and banking details.
  • Personal Information: Name, email address, phone number, and government-issued ID of authorized signatories (for KYC purposes).
  • Transaction Data: Details of the payouts you initiate, including beneficiary UPI IDs, bank account numbers, amounts, and transaction timestamps.
  • Technical Data: IP address, browser type, device information, and usage logs collected via cookies and analytics tools.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To process your payouts, verify beneficiaries, and manage your account balance.
  • Compliance: To perform Know Your Customer (KYC) checks, prevent fraud, and comply with Anti-Money Laundering (AML) laws and RBI regulations.
  • Communication: To send you transaction alerts, account updates, and essential service notifications.
  • Improvement: To analyze usage patterns and improve the performance and security of our platform.

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Banking Partners: Licensed banks and financial institutions to facilitate the actual transfer of funds.
  • Service Providers: Third-party vendors who assist us with identity verification, hosting, and data analytics (bound by strict confidentiality agreements).
  • Legal Authorities: Government bodies, regulators, or law enforcement agencies if required by law or to protect our rights and safety.

4. Data Security

We implement robust industry-standard security measures to protect your data, including:

  • Encryption: All sensitive data is transmitted via Secure Socket Layer (SSL) technology and stored in encrypted formats.
  • Access Controls: strict role-based access controls to limit internal access to your data.
  • Audits: Regular security audits and vulnerability assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site. You can choose to disable cookies through your browser settings, but this may limit some functionality of our Services.

6. Your Rights

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. You may also request the deletion of your account, subject to mandatory data retention laws required for financial transactions.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer at privacy@rupiyax.com.